Privacy Policy

Effective Date: May 6, 2025

Welcome to Human+. We are committed to protecting your privacy and ensuring a safe and secure experience when using our website, mobile application, and services. This Privacy Policy outlines how Cogninfi Innovations LLP operating under the brand name Humanplus (Human+) collects, uses, and protects your personal information. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you subscribe, register, or interact with our services, we may collect personal information such as your name, email address, contact details, payment information, and any other data you provide.
Usage Data: We collect information about how you interact with our website and services, such as pages visited, features used, and session duration.
Health and Wellness Information: You may choose to share health-related information (e.g., mental health concerns or wellness goals) with us. This data is stored securely and used solely to personalize your experience.
Cookies and Tracking Technologies: We use cookies to track your usage of the website and improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: To customize content, offer personalized experiences, and provide mental wellness services that meet your needs.
To Process Payments: To complete your subscription and handle any related billing matters.
To Communicate With You: We may send you updates, newsletters, and service-related messages.
To Ensure Security: To monitor and prevent fraudulent activity, protect your account, and comply with legal obligations.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, so while we strive to protect your data, we cannot guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with the following:

Service Providers: Third-party vendors who assist with services like payment processing, hosting, and email communications.
Legal Requirements: If required by law, we may disclose your information in response to legal processes, such as subpoenas or court orders.

5. Cookies and Analytics

We use cookies to enhance your experience on our website. Cookies help us track your interactions with our services and improve the content we provide. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request access to the information we hold about you.
Correction: You can correct any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Opt-out of Communications: You can unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any communication or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. These are not controlled by Human+, and we are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before sharing personal information.

8. Children’s Privacy

Human+ does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

9. International Transfers

If you are accessing our services from outside your country, please note that your information may be transferred to and stored in locations outside your jurisdiction. By using our services, you consent to the transfer of your data in accordance with this Privacy Policy.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Social Media Policy

Human+ may maintain official accounts on platforms such as Instagram, Facebook, LinkedIn, YouTube, and others to share wellness content, company updates, and engage with our community.

Content shared on our social media channels is for informational and promotional purposes only and does not constitute professional advice.
We reserve the right to remove any comments or interactions that are abusive, discriminatory, off-topic, spam, or violate any policies of the platform or Human+ community guidelines.
By engaging with our content, you grant us permission to interact with your publicly shared content as permitted by each platform’s terms.
Sharing or tagging Human+ content does not imply endorsement or a partnership unless explicitly acknowledged by us in writing.

12. Refund Policy

In case you want to cancel your subscription, you must notify us at least 7 days in advance of your next billing cycle. Please note that refunds will not be issued, as all payments are considered final and non-refundable once processed.
Refunds are not issued for partial months or unused sessions.
Program-specific subscriptions are non-refundable after purchase.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@humanplus.in